11-04-2019 01:22 PM
I want to use IE instead of Edge. I have gone into Default apps and set it to Internet Explorer, but I get no icon and the only option I have in front of me is Edge. New computer after using Windows 7 so I am sure it is something simple. Hey, I am 72 and muddling my way through this.
11-06-2019 03:50 PM - edited 11-06-2019 03:52 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- Click Start, and then locate the Internet Explorer icon on the Start menu. If you do not see the Internet Explorer icon on the Start menu, look in the Programs or the All Programs folders on the Start menu.
- Right-click and drag the Internet Explorer icon from the Start menu to your desktop, and then click Create Shortcuts Here, or click Copy Here.
Note: please reply with the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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