• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Hp2000/acer aspire1
Microsoft Windows 10 (64-bit)

 

Ive had a hacker on my network for 5 months but cant kick him off. Now but my laptops crashed. My HP probably just just needs a clean install be i tried swapping the hard for a used one. I put orginal back and all test run good but pc doesnt hide OS. So imma just reinstall win on it when i get the other(laptop) fixed. Ive asked acer,tech support MS hp and Windows for help but no luck. I need an advanced Windows programer or c scripter or something idk.
Heres the question. After getting into a heated back and forth despute with a hacker(Mr anderson) over my just deleting the shell, the hacker renames or corrupts my Erecovery partition starts deleting files from Windows as fast as he can take ownership and eventdently tampers with bcd while im hard shutting down. When i boot back up i see a screen related to duel booting. I can enter bios (insyde420v3.5) and startup options(f1 to f9) but after that i get a screen that reads "your pc ran into problem &needs to reboot. bad system config info. I understant this is not extremely uncommon and fixable throught a recovery disk or rufus thumb, but my acer came preinstalled with win10 and no disc drive. Acer want 40 bucks just to talk to me. In the F10 screen, can i finish this or rewrite this to boot windows 10?
.               EDIT BOOT OPTIONS

path:\Windows\sys32\winload.ief

Partition: {14la052c-e3fa4c97-9895-058ea550e5d3}

HardDisk: {b43f48d8-a310-435a-9587-3956966cac343

[/NOEXECUTE=OPTIN /NOVGA

.                                             ].       

Enter.                                     Esc.              

 

Can some please help finish this? Thank u very much and sorry about the exsessive details.

1 REPLY 1
HP Recommended

Hi,

if some of the crucial Windows programs has been deleted (like the shell, cmd, the kernel itself) creating a boot file won't help.

If the system registry has been tampered too it will always give you a blue screen even if the crucial system programs are present in the system. You should download the windows 10 media creation tool on a working PC, create a drive, and then boot the USB by pressing F9 repeatedly after you pressed the power button, then selecting the USB key with the Windows installation medium. The USB installer works on any x86_64 PC capable of USB booting. You wouldn't loose your license by reinstalling, because OEMs can tie the license to the hardware, so you don't need to buy a new license.

Best regards

 

---------------------------------------------------------------------------------------------------------------

If that solved your problem, please mark it as solution so other people will be able to solve similar problem faster. If this answer was helpful, give me a Kudo

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.