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‎10-31-2019 03:20 AM - edited ‎10-31-2019 09:25 AM

HP Recommended
Product: HP Thin Client
Operating System: Microsoft Windows 10 IOT

I have a Thin Client with two Ethernet ports.

Each port belongs to an individual network (i.e. different IP address are assigned).

I create with Easy Shell two RDP connections, one for each network.

When I configure and run these RDP connections individually, they run successfully.

PROBLEM:

When I make the failover configuration (i.e. drag and drop one RDP connection on the other) I keep getting the following error from either RDP:

Connection Error

Error: Unable to connect to server. '172.???.???.???'

(172.???.???.??? stands for the IP of the target computer)

 

Additional info: HP Easy Shell version: 3.4.15, ThinClient TC730 used

 

Any idea what could be wrong?

1 REPLY 1

‎11-01-2019 07:25 AM

HP Recommended

UPDATE:

Have tried to test by installing the latest HP Easy Shell version (3.6.22) but sitll sameresult.

Contacted HP and advise to open a ticket for further support.

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