01-31-2019 09:17 AM
HP Healthcheck continues ‘running’ after “stopping” in services under system configuration. Secondarily, I have disabled HP Healthcheck under ‘services’, then rebooting.
At unforeseen times, HP Healthcheck pops up and starts or begins a ‘system check’. Using Chrome as a browser; latest version (Version 72.0.3626.81). Microsoft Windows 7 Home Premium, Version 6.1.7601 Service Pack 1 Build 7601, x64-based PC, Intel Core i5 CPU.
Can any explain or provide any insight as to why HP Health check “pops” up at various times without any warning? Any and all replies are very much appreciated.
02-01-2019 11:33 AM
Welcome to HP Support Community
HP Health Check is a utility that is designed to alert you to potential conditions on your hard drive, and can suggest fixes, performance enhancements, and updates on a variety of issues. It also provides you with notifications of current solutions that are targeted to your specific notebook model.
Let's check for updates
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers and softwares for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
If the issue persists, I suggest you run a System Test to confirm that the Hardware is working fine
- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests
Keep me posted how it goes
Thank you and have a wonderful weekend 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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