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E_Alexis_MT Honor Student
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HP Omen Command Center not detecting network on new SSD? Therefore Network Boost doesnt work either

HP Omen 15

For some reason I think the problem is that HP Omen Command Center is not detecting that I have an HP Omen 15 laptop anymore?? (It was working fine before switching from a HDD to an SSD and Installing Windows 10 from scratch)

 

I have a problem with the HP Omen Command Center not detecting my network in the System Vitals (I am using a network cable):

image.png

 

This didnt happen before I replaced my HDD. Because of this the Network Booster doesnt work either since there is no network detected:

 

image.pngThings I tried:

 

  • I uninstalled and reinstalled HP Omen Command Center several times
  • I restarted my PC after doing this
  • I checked to make sure that its not a firewall issue
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HP Omen Command Center not detecting network on new SSD? Therefore Network Boost doesnt work either

Welcome to the HP Support Community @E_Alexis_MT

 

Welcome to the HP Support Community

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

 https://support.hp.com/us-en/document/c03754824

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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E_Alexis_MT Honor Student
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HP Omen Command Center not detecting network on new SSD? Therefore Network Boost doesnt work either

@REO51ST Its the HP Omen Laptop 15-ce0xx with NVIDIA GeForce 1050 and core I7. It originally had a HDD and I replaced it recently with an SSD. It was working perfectly before I installed the SSD and I have this laptop for about 1 year.

 

It feels like the HP Omen Command Center is not detecting my laptop correctly. The images I posted is all it shows, even the settings is Blank.

 

image.png

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