HP TeamTalk keep alive settings for sessions

[Iain13]

Hi

We have an issue where we need to have a firewall in between a client running teamTalk v7 and a backend system on a server in our data centre.  Currently there is no firewall in between and sessions work fine and users have no timeouts,  However, with the firewall there is a idle timeout set which means that is there is no activity on the session between the Team Talk emulator and server the session gets severed and the user is locked out.  To solve this we are trying to find out if its possible to set Team Talk to do "keepalives" every x minutes so the session is maintained and not timed out.  Changing the firewall setting unfortunately is not an option as its corporate wide.

Many thanks

[Echo_Lake]

@Iain13
Thank you for posting on the HP Support Community.

I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/

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