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‎05-09-2019 03:41 AM - edited ‎05-09-2019 04:59 AM

HP Recommended
Product: Zbook Studio 360
Operating System: Microsoft Windows 10 (64-bit)

HP sure click secure view causes subscription issue for Office 365 - I have a licence from my employer, The Open University, but HP sure click secure view cannot see this when opening downloaded documents. It generates a subscription warning for Office 365 and  seems to prevent that MSWord window from showing the account details in the affected document pane. I can have other local word documents open at the same time and they show the normal account tab in the File Options view.

 

When looking at the files in a file explorer window there seems to be an additional property added to the downloaded documents that causes wndows to display a little blue shields with a globe in white over the normal application icon.
Two documents one with HP sureclick iconTwo documents one with HP sureclick icon

Two documents one with HP sureclick iconTwo documents one with HP sureclick icon

 

There appears to be  only one version of MS Office installed and that was a full install from the Office 365 links provided by the university.

 

Does anyone have any ideas as to how I can get HP sureClick to acknowledge my existing subscription?

 

Thanks  Simon

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