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CBCourtiers
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Solved!

HPDM - Unable to download image 16WWFTAN602_080819_emea from HP Update Center

T630
Microsoft Windows Server 2012 and older

Morning,

 

I am trying to use HP Update Center via HPDM to download the latest image, 16WWFTAN602_080819_emea, but fails everytime. In templates it is reporting it as failed.

 

I have tried downloading _us version and  it also fails, also another team memeber has tried and it fails for them also.

 

We are able to download the HP ThinPro 7, T7X71018, image and also bios and application updates fine.

 

Accessing ftp.hp.com via filezilla works and I am able to browse around the site fine apart from the images folder where the problem file sits. I get the following error: 

 

Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

 

Does seem to us there maybe a issue with the ftp site. Any ideas would be grateful.

 

Kind Regards
Chris

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CBCourtiers
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Solved!

HPDM - Unable to download image 16WWFTAN602_080819_emea from HP Update Center

Please close, issue has been fixed.

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