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‎12-21-2019 08:53 PM

HP Recommended
Product: HP
Operating System: Microsoft Windows 10 IOT

Product ID 1KV46UA#ABA

failure ID 9AKWTF-GXGGRA-60T303

2 REPLIES 2

‎12-22-2019 04:52 AM

HP Recommended

Hi

New HDD and OS needed.

http://partsurfer.hp.com/Search.aspx?searchText=1KV46UA

will give the HDD, and maybe you could try a faster one?

676423-855 Assembly hard drive SATA 1TB 5400 2.5in

 

 

https://support.hp.com/gb-en/product/hp-17-ak000-laptop-pc/15551430/model/17106297/manuals?sku=1KV46...

Operating system
Windows 10 Home 64

https://www.microsoft.com/en-us/software-download/windows10

 

If in doubt please ask.

 

 

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‎12-22-2019 12:36 PM

HP Recommended

What may have happened is that your hard drive may not have been connected properly cheek the connection of your hard drive

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