cancel
Showing results for 
Search instead for 
Did you mean: 
lms254
New member
1 0 0 0
Message 1 of 2
103
Flag Post
HP Recommended

Help Starting with Softpaq Download Manager

Hi All. I have recently downloaded the SoftPaq Download Manager to start deploying updates with SSM. Here is my issue - I selected my system models, and told it to search for updates. It of course came back with hundreds so I filtered by the "latest". However, in doing some testing, I am still missing Softpaqs. I noticed this by running Support Assistant on a machine. When I looked at download manager, the update is in the list, but not under the "latest" so it was never downloaded. So my question is how do I get started with this to ensure that I am not missing updates? Do I really need to download every update that is pulled back for the first time around? Am I missing something? Also, can someone tell me what the Supercede filter is for? Thanks.

1 REPLY 1
TryToDoMybest
Level 7
292 289 24 66
Message 2 of 2
62
Flag Post
HP Recommended

Help Starting with Softpaq Download Manager

Hello

 

if you have only one computer model, insead of SOftpaq Download Manager , which is not supported anymore, try HP Image Assistant.

 

available at this page

https://ftp.hp.com/pub/caps-softpaq/cmit/HPIA.html

 

HP Image Assistant, include also Softpaq Download Manager features, in case you have more models.

 

bye

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation