Riccardo333 Student
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Hp system information download

HP ENVY x360 Convertible 15-dr0xxx
Microsoft Windows 10 (64-bit)

HI I have restored my hp computer and now I don't have this tool that permits me to verify the serial code and other important things by pressing the following keys fn+esc.

The tool/software of HP system information requires a redeem code I'm asking you kindly to give it to me so I can completely restore my Hp computer like after I buying it.


Best regards



HP Support Agent
HP Support Agent
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Hp system information download



Welcome to the HP Support Community!

  • How did you reinstall the operating system?
  • Did you install a retail copy of Windows?

Meanwhile, you need to perform a recovery on the computer to put the computer back to factory settings. Follow the steps in the below article to perform a system recovery.


Let me know how it goes and you have a great day!


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



I am an HP Employee

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