10-27-2018 12:04 PM
I am trying to reset the thin client I have back to the HP Thin Client OS rather than the Windows based operating system it currently has. I have tried downloading and installing the HP tool to do just this, but after install, it asks if this program installed correctly, and I can't seem to find a way to navigate to the program in order to open it. I am simply trying to make a bootable USB that can overwrite the current OS with the standard HP OS. Any help would be much appreciated. (If HP sells these bootable USBs, I would gladly save myself the trouble and just buy one)
Solved! Go to Solution.
11-14-2018 11:28 PM
You can download HP Recovery Image and Software Download Tool
Your product download page is as below
OS recovery image as below.
If this is helpful please mark this as accepted answer.
11-15-2018 05:14 PM
I had already downloaded the suggested file.
I found a resolution to my issue.
The .exe from the website saves a SEPARATE installer in the located folder. I simply had to go through that installer to get the actual program I was looking for and to create a USB installer.