LoadRunner fails to start with "There is no valid licence" message

[marko_stankovic]

Hi HP support,

Since last night, I am having issue with running Controller product in HP LoadRunner version 12.50.

While loading, LoadRunner opens a dialog where next message is displayed: "There is no valid licence. To renew licence, contact HP Software's Customer Support". 

I have tried to repair LoadRunner instalation by running Repair option in installer and also running command below didn't help (I found that suggestion on another thread):

regsvr32 "C:\Program Files (x86)\HP\LoadRunner\bin\LRWrapper.dll"

This is very strange as community 50vusers licence is active and also we have Global VUD licence that expires on 19th Nov 2016th (see attached image). From today, this Global VUD licence is shown as invalid (!?) (attached image).

Could you please tell me why licence now shows as invalid and how to start Controller again?

Thanks,
Marko Stankovic

[Dennis_Handly · Accepted solution]

This is the wrong company for Servers, Storage, Software, and Networking. Please use the Hewlett Packard Enterprise Community:
http://community.hpe.com/t5/LoadRunner-Practitioners-Forum/bd-p/sws-LoadRunner_SF

[marko_stankovic]

Thanks Deniss and sorry for posting to wrong forum.