My laptop was updating and it turned off by mistake and now it doesn’t want to work at all.

[Melany_88]

Every time is turned on it says that is reversing the instalaciones but it has been like that for days.

[asmita6658]

Hi @Melany_88

Welcome to the HP Support Community. I'd be happy to assist you with the update issue. 

Let's try a hard reset -

1. Shutdown the computer. 
2. Unplug all the Adapter and peripherals connected. 
3. Press and hold down the power button for 15 to 20 seconds. 
4. Plug-in the Adapter. 
5. Try to turn on the computer. 

If the issue still persists, try a system restore - 

1. Shutdown the computer.

2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.

3. Press F11 once for System Recovery.

4. Choose the Keyboard Layout.

5. Click on Troubleshoot.

6. Go to Recovery Manager and click on System Restore.

7. Choose a Restore point or a Restore date when the computer was working fine.

8. Click on OK to initialize the System Restore.

You may also refer to this document -  HP PCs - Computer Does Not Start

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!