cancel
Showing results for 
Search instead for 
Did you mean: 
Eric_Sailing
New member
2 0 0 0
Message 1 of 1
168
Flag Post
HP Recommended

Problem with Microsoft Word Mail Merge to email

HP Laptop 15-da0xxx
Microsoft Windows 10 (64-bit)

I am having a problem with Microsoft Word (2016) mail merge to email,

 

The Mail Merge works fine to labels and letters, it just does not connect to email.  No error message, just no emails. I am sending via Outlook 2016 and can send emails directly, just no via Mail Merge.

 

I also have an older HP laptop with Windows 10 (32bit) and Office 2106 and can email via Mail Merge without problem. am secretary for a small group and I have been sending my emails using this older PC and not fixed the new one for nearly a year!!

 

Any Ideas?  Thank you 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation