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Problem with reading counters

HP Recommended
Web JetAdmin
Microsoft Windows Server 2012

Hi, can someone help me with reading conters on Canon LBP 212dw?

Customer have about 40 hp printers and five Canon LBP 212dw from which I can't get counters, I get message not supported.

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Can someone tell me where can I send my question to?

Or if I need to provide more info, tell me what you need.

I'm creating total mono and total color counters monthly report for all monitored devices.

When I add those Canon devices to Device utilization and try to collect counters I'm geting message :"Not Supported"

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