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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Solved!
Probook 640 G4 Unknown device
08-12-2019 01:37 PM

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Solved! Go to Solution.
08-12-2019 02:48 PM

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Hi:
You need this driver for that device...
This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. The HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.
6.0.45.1 Jan 8, 2018
08-12-2019 02:55 PM

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08-12-2019 02:57 PM

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You're very welcome.
I just know by studying drivers for hundreds of HP models, where to find them.
That driver came from the 640 G4's cousin, the EliteBook 850 G4.
I don't work for or represent HP, so I can't answer as to why HP doesn't list that driver on the 640 G4 support page.
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