Highlighted
Moranda Honor Student
Honor Student
2 0 0
Message 1 of 5
418
Flag Post
HP Recommended

Solved!

Where can I find the right battery replacement for my laptop?

HP Laptop 15-bs0xx
Microsoft Windows 10 (64-bit)

A couple of weeks ago, I've noticed that my laptop would shut down without warning despite it still having some energy left. It only shuts off if it's just running on the battery and not plugged in. After I place the charger in and boot my laptop back up, the battery would be drained down to 15%. I figure something is wrong with the battery itself and that I need a replacement, but I'm having troubles finding one for my laptop. Where can I find the right one for my laptop?

Windows Edition: Windows 10 Home

Processor: Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90GHz

Device Name: LAPTOP-LAQ6M3Q9

System Type: 64-bit Operating System, x64-based processor

Product ID: 00325-95800-0000-AAOEM

Device ID: 26A93B79-4C2F-4269-AE8B-4A9FDB602B00

4 REPLIES
Provost Provost
Provost
21834 2910 7164
Message 2 of 5
399
Flag Post
HP Recommended

Solved!

Where can I find the right battery replacement for my laptop?

@Moranda

 

To better assist you, we would need the exact model number or product number of your laptop/desktop???

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

****Click the Blue thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
Microsoft Registered Refurbisher and Registered Microsoft Partner
!!!Beware of the TROLL!!!
Reply
0 Kudos
Moranda Honor Student
Honor Student
2 0 0
Message 3 of 5
390
Flag Post
HP Recommended

Solved!

Where can I find the right battery replacement for my laptop?

Thank you for replying. My Product number is 1KV05UA#ABA

Reply
0 Kudos
Provost Provost
Provost
21834 2910 7164
Message 4 of 5
383
Flag Post
HP Recommended

Solved!

Where can I find the right battery replacement for my laptop?

@Moranda

 

Your model number is   HP 15-bs078nr 

 

HP support has been up and down all morning.

 

I will get back to you ASAP.

 

REO

****Click the Blue thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
Microsoft Registered Refurbisher and Registered Microsoft Partner
!!!Beware of the TROLL!!!
Provost Provost
Provost
21834 2910 7164
Message 5 of 5
372
Flag Post
HP Recommended

Solved!

Where can I find the right battery replacement for my laptop?

@Moranda

 

HP part number   919701-850

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c05493257

 

HP PartSurfer

 

http://partsurfer.hp.com/Search.aspx?searchText=919701-850

 

eBay

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=919701-850+oem&_sacat=0&LH_TitleDesc=0&LH_PrefLoc=1&L...

 

REO

****Click the Blue thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
Microsoft Registered Refurbisher and Registered Microsoft Partner
!!!Beware of the TROLL!!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation