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‎11-12-2017 12:27 AM

HP Recommended
Product: 15-ac647TU
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

 

My Pre-install Windows -10 got curropt, i tried to recover it but unable to do so.

 

i have not any backup dics or storage drive to recover it so due to urgency of work i install pirated windows.

 

as i payed for windows 10 i want to take the backup for it. so how i can get backup for windows and another pre-install 

 

software. please advise.

 

Thanks,

Vikram.

 

 

1 REPLY 1

‎11-12-2017 05:49 AM

HP Recommended

Hi

 

If you had an original HP installed Windows 10 and you install another copy of the same, IE: Home for Home it should  automagically re-validate.

 

So...

 

HP Recovery Media Creation.pngSELECT SECURE/LEGACY BOOT AS REQUIRED, & CHANGE THE BOOT SEQUENCE ALSO AS NEEDED.

 

You can try and order/buy a replacement recovery software, you can try and use ESC and F11 keys at boot up.

 

You can try to download and make a Recovery/Repair/Rebiuld/Re-Install as detailed in the picture above. 

I suggest you get a list of the installed hardware if you can, and a link to HP's driver area, written down on paper.

 

Note the XCOPY option, and the boot re-sequenceing.

 

ISO images of various Microsoft OS's are available.

They can be be downloaded and 'burnt' to a DVD or USB.

They will NOT contain the appropriate HP software, like drivers etc.

https://www.microsoft.com/en-us/software-download/windows10

If in doubt please ask.

 

 

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