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Intern
Posts: 36
Member Since: ‎03-07-2017
Message 1 of 2 (421 Views)

accidently uninstalled cyberlink

Product Name: Pavilion 550-153na
Operating System: Microsoft Windows 10 (64-bit)

I accidentally uninstalled CyberLink Media Suite 10,  Is there a way I can re-download this software?

 

(not sure if it was media suite 10 exactly but i had dvd player, video editing and image editing)

 

I was trying to unintall a program that was messing up my internet speeds and i accidently uninstalled cyberlink -_-

 

 

Any help would be appreciated,

thanks so much Smiley Very Happy

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HP Support Agent
Posts: 10,390
Member Since: ‎08-11-2014
Message 2 of 2 (390 Views)

Re: accidently uninstalled cyberlink

 

@ADAMaim

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out Smiley Happy 

 

As I understand you've accidentally removed the cyber link app and need help getting it back, 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you attempt to recover the software using the HP Recovery Manager?

 

If you haven't, here's what you need to do:

 

Use the following steps to reinstall original software or drivers.

  1. In Windows, search for and open HP Recovery Manager.

    If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes.

  2. Under Help, click Reinstall drivers and/or applications and wait for Recovery Manager to generate a list.

    Figure : Recovery Manager

    Recovery Manager opening screen

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

 

If that doesn't work, you could also try the below steps:

1-Reinstalling Drivers/Software

2-In your drivers/software list under "Software-Multimedia": Click here to find and install it.

 

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

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