cancel
EmWilliam Student
Student
1 0 0 0
Message 1 of 2
176
Flag Post
HP Recommended

emial subfolders

Pavilion

I cannot create subfolders in Microsoft Outlook.

I right click on the mouse while it is pointing to "inbox".  And "Create subfolder" comes up.  I type in the name of the subfolder, but nothing happens.  

Tags (1)
1 REPLY 1
HP Support Agent
HP Support Agent
20119 20070 1315 2089
Message 2 of 2
146
Flag Post
HP Recommended

emial subfolders

@EmWilliam,

 

Thank you for posting your query on HP Support Community,

 

Are you using Outlook Mail Preview? If you're using outlook mail preview you cannot create any new folders as you need to install the complete software.

On which version are you having a trouble creating a folder?

If you are using Outlook.com, on which browser are you opening it?

 

If you're using a full version of Microsoft Outlook then I would suggest you could try to do a repair or try to uninstall and reinstall Microsoft office and check if that helps.

 

In this scenario, I would suggest you can contact Microsoft tech support for further assistance. Since we're not trained on Microsoft applications.

 

Keep me posted on further assistance!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation