gumbaz Student
Student
1 0 0 0
Message 1 of 2
146
Flag Post
HP Recommended

hp slate7 crushed software i need to download another software

hp tablet
Android 4.4 - 4.4.4 KitKat

hp tablet not working software crushed

1 REPLY 1
HP Support Agent
HP Support Agent
18220 18170 1483 2517
Message 2 of 2
121
Flag Post
HP Recommended

hp slate7 crushed software i need to download another software

@gumbaz If you mean the tablet crashed and you need help getting back on it, here's what you need to do:

 

Before you begin troubleshooting your HP tablet

If an error message displays on the screen, write down the error message exactly as it appears. Restart the tablet and search the Internet using the exact text from the error message to find a solution.

 

If the tablet is no longer responding, here's what you need to do:

  • Perform a hard restart to unlock the tablet. 
  • Press and hold the power button for more than eight seconds.
  • After the tablet fully shuts down, press the power button again to restart.

Please click here and follow the steps under the title - "An app stops responding on your tablet" if you have this issue.

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

 

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation