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HP Recommended
lc200w
Microsoft Windows 10 in S Mode

have an lc200w mini cam . may need software to connect cam to comp

 

1 REPLY 1
HP Recommended

Hi! @binskie

 

Do you see the camera listed in the device manager?

 

Have you tried connecting the camera using a different USB cable?

 

There are no particular drivers for the digital camera, All the cameras use a basic driver from the windows update.

 

Try the steps recommended below and check if it helps.

 

In Windows, search for and open Device Manager.
Double-click Imaging Devices to expand the list of Camera drivers.
If there is no Imaging devices category listed in Device Manager, stop using these steps and see the section Camera is not listed in Device Manager in this document.
If more than one Camera driver is listed, right-click the driver and select uninstall for any driver that is not the HP Camera-101 or Microsoft USB Video Device driver. Once the other drivers have been removed, restart your computer and open your software. If problems persist, continue using these steps.
Right-click the name of the Camera in the Images Devices category (HP Camera-101 or Microsoft USB Video Device), and select Update Driver Software.
Click Browse the computer to select a specific USB Video Device driver.
Double-click Imaging Devices to expand the list of Camera drivers, right-click the webcam driver, and then select Properties.
Make a note of the existing name of the webcam driver (Example: HP Camera), as it might change after the update.
On the Camera Properties window, select Update Driver....
Select to Browse the computer for the desired driver.
Click Let me pick from a list of device drivers on my computer.
Remove the selection from Show compatible hardware.
Select Microsoft in the Manufacturer field, and select USB Video Device in the Model field.
Click Next to install the Camera driver.
Allow the installation of the USB Video Device, and then click Close.
After the device has been updated to USB Video Device in Device Manager, restart your computer and open your software.
If problems persist, install the latest BIOS update from HP and get all the latest Windows updates from Microsoft.

 

Also, try updating the HP digital camera firmware to the latest version and check if it helps.

 

Update the camera firmware using this link. Click Here

 

1. Save the firmware file to the memory card on the camera.

2. Insert the card into the camera and power on the camera. The camera will run the update and then power off.

 

Let me know if this helps!

Have a great day! 🙂

 

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A4Apollo
I am an HP Employee

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