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‎01-23-2018 01:48 PM

HP Recommended
Product: HP External USB DVD RW Drive
Operating System: Microsoft Windows XP

Received a new HP USB External DVDRW drive, but no disc was included.  Seems we can't record without it and I haven't found a place in HP support to download the software.  How do I obtain either the software to download or a disc? have tried, this is 3rd day, to get help with issue. HP doesn't acknowledge model number, p/n or s/n.

1 REPLY 1

‎02-19-2018 09:09 PM

HP Recommended

See: www.AShampoo.com

 

Download version 16 of "AShampoo Burning Suite". It is free software.

It can write to internal or external CD/DVD devices.


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