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HP Recommended

http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Printer-Admin-Reset/m-p/5210158#M71...

 

Product Name: HP Officejet x576dw MFP
Operating System: Mac OS X 10.9 Mavericks

I would like to update the firmware on the printer.  I am having difficulty maitaining a wireless connection.  I can't sign in, I don't recall putting in a password on setup.  How can I get it back to factory settings so I can update.  I tried HP firmware updater on the utility but it does not work.

 

Thanks

Gemini02

I work on behalf of HP

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