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Our community turned five this month!  More than 5.4 million people came to the forum this month to ask questions and get answers.


Our experts helped our fellow community members and provided approximately 25% of the answers on the community. These Experts do this in their free time and we want to thank them all for their dedication to help others. Out of all the experts, there are two who we wish to thank specifically this month.


Our top contributor for November is:


Paul has done it again. He is the defending champion of the top contributor badge for 3 months in a row!

Paul contributed a massive 1,010 posts this month. 151 of those were solved, and 165 customers thanked him by giving him kudos.


To read more about Paul, visit his blog page. Here’s a short and simple post, expressing what we all feel about Paul.




For November, the best of the month title goes to:


Cheryl has been in our forum since the very first day and has been one of the top contributors throughout the 5 years.


Cheryl takes helping others personally and will spend hours working with people to get them back up and running. In one case, she helped a father trying to recover family photos off a dead hard drive. The mother was quite ill and the family desperately wanted to recover the baby and childhood photos of their 4 year old daughter. Though it took a great deal of work, Cheryl saved the family photos.  This thoughtful and positive outlook infuses everything Cheryl  does on the community. She has also helped improve HP documents, manage streams of irrelevant and profane posts, and escalate issues and customers who need additional attention.


Here’s a post to Cheryl from a member of the community, thanking her for her help. We agree. Cheryl is a life saver.  



Keep reading our blog every month to find out how our experts provide their unending help to our community. Happy holidays to everyone!


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation