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Every day, customers come to the HP Community looking for answers. Sometimes the solution is simple. Sometimes it takes experience, technical knowledge, careful troubleshooting and a willingness to dig deeper.
The Royal Alliance Contest brought together our Experts and community volunteers with one shared mission: help customers find trusted solutions faster.
What began as a friendly challenge became something much bigger - a collective effort to strengthen the knowledge available to millions of customers who visit the HP Community every month.
The Mission Behind the Quest
The goal was never simply to increase a number on a leaderboard. It was to identify valuable answers, recognize them as Accepted Solutions and make those answers easier for current and future customers to discover.
A Kingdom Built on Collaboration
01
Experts Bring Experience
Community Experts and experienced contributors used their knowledge to troubleshoot issues, answer questions and guide customers toward practical solutions.
02
Add Technical Depth
With additional expertise and perspective, helping ensure that customers could find meaningful and reliable guidance across a wide range of topics.
03
Accepted Solutions Create Legacy
Once a helpful response becomes an Accepted Solution, it becomes part of the Community's searchable knowledge base - continuing to help customers beyond the original conversation.
THE POWER OF A SOLUTION
One Answer Can Travel Far Beyond One Customer
The value of an Accepted Solution doesn't end when the original customer finds the answer.
SEARCH
Accepted Solutions are highlighted as trusted answers and can become easier for customers to discover through search.
DISCOVER
Customers searching for similar concerns can benefit from solutions that were created for someone else.
SCALE
A single well-documented solution can continue helping customers long after the original post was created.
COMMUNITY IMPACT
Solutions That Keep Working
Millions of customers visit the HP Community every month looking for answers to their questions and concerns. The solutions contributed by our Experts and volunteers become part of that ongoing customer journey - helping people find answers without having to start from scratch.
One Accepted Solution today can help thousands of customers tomorrow.
THE ROYAL ALLIANCE - May to july 2026
Snapshot of the contest winners
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To Every Volunteer & Expert - Thank You
Thank you for volunteering your time, sharing your expertise and stepping forward whenever a customer needed help. Your contributions have made the HP Community stronger, more useful and more discoverable for customers around the world.
Our Strategists. Our Strength. Our Kingdom.
The Quest May End. The Solutions Live On.
The Royal Alliance Contest may have reached its final chapter, but the knowledge created through it will continue serving customers. Every solution shared today helps build a stronger foundation for tomorrow.
KEEP SOLVING · KEEP HELPING · KEEP LEADING
· As we bring new contests to our experts every month ·
· As we bring new contests to our experts every month ·
