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Petitioner
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Message 1 of 2
143
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CarePack Delivery Delay

HP Recommended
Carepack Extrension
Microsoft Windows 10 (64-bit)

I purchased a warranty extension over a month ago and it is still labeled ‘shipping’, despite being a digital subscription. I have filled out HP’s support questionnaire but have yet to receive a confirmation email  or anything else regarding my request. 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Petitioner

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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