Cashback not credited after 90 days of hp laptop purchase

[richa-chouhan]

Hello HP Support Team,

I had made EMI transaction to purchase laptop on 04 May 2022. There was an active offer between SBI bank credit card and HP. As per the offer Cashback was supposed to be credited within 90 days of purchase.

But even after 90+ days, I haven't received Cashback amount. Kindly raise a complaint to concerned hp Department in this regards.

Thanks!

[Nirvana_95 · Accepted solution]

Hi @richa-chouhan

Welcome to the HP Support Community. I see that you are facing issues with your HP Pavilion Aero 13.3 Inch Laptop PC 13-Be0000 (3B3W3AV). We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

Thanks!