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tiahawkins
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Message 1 of 2
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Custom Laptop Order

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HP Laptop - 14z-fq000

Hi guys! I’m new to the community and this is my first time ordering an HP laptop. So I placed an order for a laptop and I did customize it. The expected delivery date right now is April 7th. My question is: why is it still in processing? It’s been over 2 weeks since I placed the order. Shouldn’t they be building it by now? Or is the order updates just behind? I’m just anxious because I don’t wanna be waiting over a month for this laptop. TIA

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@tiahawkins

 

I reviewed your post and I understand that you wanted an update on the order you have placed.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact the sales team and they will be able to better assist you in this regard.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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