Hey @TexasIndian, thank you for your feedback and welcome to the community!
I am so glad to hear that you get timely answers on the HP Support Forum always. I'm also glad that you were able to check out our Meet the Experts page - agree that they are all very impressive! They're an amazing group of folks who are passionate about technology and helping others 🙂
That's a great quote from your father. These days, the new spin on that is "customer service is the new marketing", so it sounds like things haven't changed too much since then!
I am an HP employee, supporting the HP Experts who volunteer their time and technical knowledge to help others.