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cpuser001
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Message 1 of 2
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HELP!!! I tried to cancel order within an hour by calling and couldn't get through

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HELP!! I've been trying to cancel my order for hours now, I tried within the hour of ordering but couldn't get through due to high call volume.  I don't want to be charged restocking fee, and need to cancel so I can order elsewhere!!!

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Dragon-Fur
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Message 2 of 2
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@cpuser001 

 

I am sorry you are stuck.

 

Yes, twice yesterday I did see the website message "Too many Peeps" when perusing for a new computer.

I would expect the phone lines are jammed, too.

It is very busy!

 

Unfortunately,

We have absolutely no way to intervene on your behalf.

 

Our Community has no connection to the HP Store.

We do not have access to any purchase information.

 

To those reading:

 

All purchases, refunds, issues of any kind...

Please contact HP Store > Customer Service

 

New Product? Need Help? HP Online Store – USA – Customer Service

 

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

Select a subject type

 

OR

Select a subject type

 

OR

Select Home and Home Office products > (Next) Select the type of order / information you seek

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

Dragon-Fur

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation