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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-17-2022 01:08 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have this problem with my HP prime calculators:

when I install the last firmware 2.1.14603 (2021 12 02) on my C version and then I try to run HP Connecitivity kit software,

if I try to click on icons in the left column, the calculator turn off and then turn on. This situation doesn’t permit to use the calculator with PC (transfer programs, etc.). How can I solve this problem? I have this problem with all my four hp prime calculators, but If Install the previous firmare (for example 2.1.14425 (2020.01.16)), the problem ending.

Thanks and regards.

Flavio Silvestrin – Italy (near Venice)

1 REPLY 1

‎02-17-2022 10:46 AM

HP Recommended

Hi @Falvio ! 

 

Hope you are doing good 🙂

 

The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/. Or if you need technical support for your calculator visit: https://www.hp.com/calculators.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

MayS. 

 

 

 

I work on behalf of HP
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