HP Smart app eats computer memory with every scanned page

[Roland73]

HP Smart app eats computer memory with every scanned page ~40MB/page. And it takes longer and longer to scan every next page.

[Dragon-Fur]

@Roland73 

Welcome to the HP Community Forum.

Scanning large data can use more resources and some other tasks.

The application does not typically "eat" more resource than needed for the job.

That said, in general, the app should not be drawing more and more resources and slowing down.

If the data (current scan data / scan job) is of reasonable size,

(and)

If the system is not in need of Windows Updates (check / run / restart of the system),

(and)

If the system is generally healthy,

(then)

Try / Consider...

If you have not done so,

Restart Everything, including the router that controls your network.

Try again...

No Joy?

Try / consider

Reset the HP Smart Application

Reset the HP Smart application - This action removes the app data.

Open Settings > Apps > Apps and Features

Search and Find HP Smart in the apps list

Open Advanced options > Reset the app

Restart the computer and log in

Open HP Smart > Sign in > Add Printer(s)

HP_Smart_Win_Apps-and-Features_ Reset_3

No Joy?

If the app Reset does not work,

If you have not done so,

Consider / Try

Settings > Apps > Apps and Features 

Search or scroll down and find HP Smart

Left-Click on the item > Uninstall

Restart the computer and log in

"Get" a new copy of the Application from the Microsoft Store

 Reminder:  You’ll need to sign in to the application with your HP Account credentials.

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

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