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HP Recommended
HP Notebook - 15-ay105ne
Microsoft Windows 10 (64-bit)

Whenever i try to download the driver software it says, hp site we are temporary unavailable.

Even assistance doesnt not show any updates. 

I'm a user here sorry if tag the wrong category, let me know.

1 REPLY 1
HP Recommended

@wardh1 

 

Welcome to the HP Community Forum.

 

The response from my region (USA) works after manually selecting the Windows version.

It is a little slow, but it does open...

 

Open the Home Page:

HP 15-ay100 Notebook PC 

Open Category Software and Drivers

Manually set the Windows version to Windows 10 does 

There have not been any updates for a while - years in some cases.

There was one update in 2021 -- the rest are older.

 

I would guess that if you are using (for example) the HP Support Assistant, the application cannot find any updates and does not know what to do next.  That might cause the site to hang.

 

If you cannot open the site from your browser,

Clear cookies and cache - try again

OR perhaps

Try a different browser

 

Could just be "too slow to go" -- try another network, at a friend's house, at work...

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP 15-ay100 Notebook PC 

 

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Dragon-Fur

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