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‎01-19-2025 12:04 PM

HP Recommended
Product: HP All-in-One Desktop PC 27-cr0000a (76M59AV)
Operating System: Microsoft Windows 11

I am trying to cancel the HP Smart Friend Subscription. I have also been double-billed for this service.

 

I am caught in a seemingly endless loop of departments at HP.  I need to correct this and get HP to stop charging my credit card.

 

Is there some way to get through to the Smart Friend billing department?

1 REPLY 1

‎01-21-2025 01:51 PM

HP Recommended

Hi @SidtheKid87,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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