Hp Care Pack Refund is looking like a scam.

[toryroxx]

I purchased an Hp Spectre x360 along with a 3 year Hp Care pack with the ability for a refund  after the 3 years were up if the Care pack was NOT used.  The extended warranty expired in January of this year 2022. I submitted all of the paperwork to get the refund  -TWICE- and was told that it would be a 8 week wait time . That 8 week time period has come and gone. and i have received no response. 

I would like my refund of this product as stated in the product description. 

[Dilip_18]

Hi@toryroxx,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing HP Carepack Refund issues with the HP Spectre X360 Laptop. I apologize for the Inconvenience. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the Refund options.

Click on this link - https://support.hp.com/us-en/contact-hp 

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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Have a great day!

[toryroxx]

Well I can't contact hp support without paying  which does not solve the problem. If I can't contact help  without hp telling me to pay for help to get my contracted money back that's not really a solution.