• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

  In the forum threads I simply Cannot see the "Accept as Solution" button FOR THE LIFE OF ME.........        😞

         - Can you help me locate it,please ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,


In looking at the posts you participated in, it appears that the thread was started by another user. You can only see the “Accept as Solution” button on thread started by you. 

 

Hope this helps.

 

Regards,

Valerie

Moderator

View solution in original post

8 REPLIES 8
HP Recommended

Hello,


The Accept as Solution button is located exactly under the "Reply" and "Quick Reply" buttons. Please see the picture below.

 

Accept Solution.JPG

HP Recommended

  Hi,I Havn't got, as an option a Black "accept as solution" button. I Havn't got that option Now, nor have I ever been given that option in the past.

   Definately....

 

Thanks

HP Recommended
Hello,

Can you try using a different browser when logging on? If you can post a screen shot that would help as well.

Regards,
Valerie
Moderator


HP Recommended
I Cannot post a screenshot because I Dont have the technical knowledge Or ability. I'm using "flashpeak slimbrowser" atm, But I'll try again sometime later using IE 9. Thanks.
HP Recommended

Hi,


In looking at the posts you participated in, it appears that the thread was started by another user. You can only see the “Accept as Solution” button on thread started by you. 

 

Hope this helps.

 

Regards,

Valerie

Moderator

HP Recommended

I CANT see the 'accept as solution' black button no matter who starts the thread............       😞

HP Recommended

IF I use IE9 I can use the 'Accept as solution' black button, But Not on 'flashpeak slimbrowser'......       🙂

   - Thanks

HP Recommended

Thanks for the follow up. That explains it, unfortunately flashspeak slimbrowser is not supported for the community.  

 

Please let me know if you have other questions.


Regards,

Valerie

Moderator

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.