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tiredchris
Level 3
30 25 0 11
Message 1 of 9
2,097
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Solved!

In the forum I CANNOT SEE the "Accept as solution" button...... :(

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  In the forum threads I simply Cannot see the "Accept as Solution" button FOR THE LIFE OF ME.........        😞

         - Can you help me locate it,please ?

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ValerieG
Level 5
374 263 4 10
Message 6 of 9
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Hi,


In looking at the posts you participated in, it appears that the thread was started by another user. You can only see the “Accept as Solution” button on thread started by you. 

 

Hope this helps.

 

Regards,

Valerie

Moderator

View solution in original post

8 REPLIES 8
ValerieG
Level 5
374 263 4 10
Message 2 of 9
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Hello,


The Accept as Solution button is located exactly under the "Reply" and "Quick Reply" buttons. Please see the picture below.

 

Accept Solution.JPG

tiredchris
Author
Level 3
30 25 0 11
Message 3 of 9
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  Hi,I Havn't got, as an option a Black "accept as solution" button. I Havn't got that option Now, nor have I ever been given that option in the past.

   Definately....

 

Thanks

ValerieG
Level 5
374 263 4 10
Message 4 of 9
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Hello,

Can you try using a different browser when logging on? If you can post a screen shot that would help as well.

Regards,
Valerie
Moderator


tiredchris
Author
Level 3
30 25 0 11
Message 5 of 9
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I Cannot post a screenshot because I Dont have the technical knowledge Or ability. I'm using "flashpeak slimbrowser" atm, But I'll try again sometime later using IE 9. Thanks.
ValerieG
Level 5
374 263 4 10
Message 6 of 9
Flag Post
HP Recommended

Hi,


In looking at the posts you participated in, it appears that the thread was started by another user. You can only see the “Accept as Solution” button on thread started by you. 

 

Hope this helps.

 

Regards,

Valerie

Moderator

View solution in original post

tiredchris
Author
Level 3
30 25 0 11
Message 7 of 9
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I CANT see the 'accept as solution' black button no matter who starts the thread............       😞

tiredchris
Author
Level 3
30 25 0 11
Message 8 of 9
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IF I use IE9 I can use the 'Accept as solution' black button, But Not on 'flashpeak slimbrowser'......       🙂

   - Thanks

ValerieG
Level 5
374 263 4 10
Message 9 of 9
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Thanks for the follow up. That explains it, unfortunately flashspeak slimbrowser is not supported for the community.  

 

Please let me know if you have other questions.


Regards,

Valerie

Moderator

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