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‎07-13-2019 12:12 AM

HP Recommended
Operating System: Other

Ok so I typed an Eight paragraph plea for help with my laptop, and the broken filter system keeps telling me I'm including personal information and my serial and product number when I KNOW for a MF fact I'm not. Seriously do I need to type my question on a Google doc and link it?

1 REPLY 1

‎07-13-2019 08:49 AM

HP Recommended

Hi @EWHD1733

 

As far as I'm aware, we do not have a filter that prevents users from posting that type of information. Do you have the specific error message that pops up when you are trying to make a post? 

 

Thank you

I work on behalf of HP
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