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‎10-24-2024 04:54 PM - last edited on ‎10-25-2024 05:46 AM by

HP Recommended
Product: HP Laptop - 15s-gr0006au

Need help for getting email ids of senior level of HP India DOA team or escalation matrix. Laptop declared DOA due to its failure within 14 days of purchase. As per policy it should gets replaced with new one but nothing's happened and no one from DOA is responding. HP DOA Replacement - Case ID - ***bleep***

1 REPLY 1

‎10-25-2024 10:35 AM

HP Recommended

Hi @Girish_Zope,

 

Welcome to the HP Support Community

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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