cancel
Showing results for 
Search instead for 
Did you mean: 
DavidPK
Level 18
49,520 49,455 9,902 16,875
Message 1 of 9
1,021
Flag Post

Log-on Problems

HP Recommended

Hi,

 

The only way I can currently log-on to the forum is to launch the Mobile Version, log-on and then switch back to the full version.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

8 REPLIES 8
OrnahP
Retired
Retired
2,881 2,490 39 93
Message 2 of 9
Flag Post
HP Recommended
Hi David, There seems to be an issue. I've sent out a few emails to see if we can get help. I was only able to log in because of your post indicating how you logged in 🙂


-----------------------------------------------------------------------------------

OrnahP
HP Support Forums Moderator


🙂 Clicking the "Kudos Star" to the left is a great way to say thanks!
🙂 When your problem has been solved, accept the solution by clicking "Accept as Solution" to help other members in the future!
Rules of Participation

DavidPK
Author
Level 18
49,520 49,455 9,902 16,875
Message 3 of 9
Flag Post
HP Recommended

Hi,

 

Many thanks :generic:

 

All the best,

 

David

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

0 Kudos
erico
Level 17
Level 17
47,969 42,208 4,647 12,420
Message 4 of 9
Flag Post
HP Recommended

Hi David,

 

Thanks for the workaround!

 

Best regards,

Eric




I am not an HP Employee.
lasvegaswireman
Level 15
9,487 9,432 1,671 4,708
Message 5 of 9
Flag Post
HP Recommended

Hello David and OrnahP,

 

I am having the same log-on issues. "HPP Service not available at this time. Please try back later."

 

Thanks alot for the work-around.

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520
ferRX
Level 8
Level 8
835 457 39 397
Message 6 of 9
Flag Post
HP Recommended

Oh yeah !  Nice workaround 😄   Thanks DavidPK 😉

 

    All the best,

 

Cheers,

 

ferRX.

.
@ferRX / I am a volunteer posting answers on my own time.
Tags (2)
REO51ST
Level 16
25,082 24,632 3,568 8,035
Message 7 of 9
Flag Post
HP Recommended

David.

 

Thanks for the info.

 

I also had one of the other tech's try to creat a new account and it failed.

 

Is New Accounts not working???

 

REO

Bob_Headrick
Level 16
Level 16
33,380 26,737 2,431 9,111
Message 8 of 9
Flag Post
HP Recommended

Did they try creating a new account in the standard or mobile version?  If the standard version I had the same problem yesterday, after I could not log in I tried creating a new account and that failed.

 

I suspect this is tied up with the various login problems going on still.  There are users creating accounts like this guy who created an account just a few minutes ago while the standard login is still broken.

 

Maybe this is just a clever way to get the mobile usage up 🙂 :-).

 

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

0 Kudos
WyreNut
Level 15
16,240 14,999 1,038 2,096
Message 9 of 9
Flag Post
HP Recommended

@Bob_Headrick wrote:

Maybe this is just a clever way to get the mobile usage up 🙂 :-). 


Lol, good one Bob!  🙂 

 

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation