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12-26-2016 02:00 PM
Please help. I'm trying to pair a Z5000 Bluetooth Mouse with a MacBook Pro running 10.12.3 Sierra OS. I've been going around incircles on thed HP site, which provides no board for mouses. Don't know what to do. This is my 2nd mouse with no results tyrying to pair. Thank you in advance.
Solved! Go to Solution.
12-27-2016 08:26 AM
Thank you for posting on HP Forums,
The Riddle_Decipher is at your service.
As I Understand you need to pair a Z5000 Bluetooth Mouse with MacBook Pro running 10.12.3 Sierra OS.
Here's the user guide on how to pair the Z5000 BT mouse to a device:
To use your Bluetooth® mouse, you must first pair (connect) it with your computer.
1) Turn on the computer and the Bluetooth mouse.
2) Ensure that your computer has Bluetooth turned on.
3) Start the Bluetooth pairing wizard on your computer.
For more information, go to http://www.hp.com/support and select your country or region.
Under Troubleshooting, type the mouse model number (located on the bottom of the mouse) and click Go.
Click the link of your specific mouse, and then click User guides for a link to the Bluetooth Pairing User Guide.
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I am an HP Employee
12-29-2016 07:33 AM
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
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Take care now and do have a fabulous year ahead. 🙂
I am an HP Employee