New Laptop Bought but showing warranty Expired

[Vivekrajp]

Hi,

I recently bought the laptop from Flipkart and The box was sealed. I unpacked the laptop and it was working fine.

I got the laptop in hand on 12-Oct-2022. I logged in the HP support website online to check the warranty status and to my surprise it's showing expired (start date: 31 Aug 2021  expired date:30 Aug 2022) but the product is New. I will provide the purchase invoice and serial number for the same.

 What should I do? Please help me with the warranty Issue.

[Anand_Andy]

Hi @Vivekrajp,

Welcome to the HP Support Community

I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

Please refer to this document: HP PCs, printers - Dispute a warranty status

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Vivekrajp]

Hello,  Thanks for replying back.

I checked the Dispute page and After checking i found my product is commercial One.

( If the dispute link is not displayed, the product might be a commercial product, which cannot be disputed online). 

Where Should i raise a dispute for the product I received From Flipkart please provide guide me with the Same.