We appreciate your concern regarding your HP Product. However its hard to provide you the appropriate solution for this issue in community. In order to get easy and hassle free HP Technical support for computer software & peripherals. Kindly call 24*7 for assistance. +1(800) 318-6034 (US/Canada Toll Free) +44 (20) 37430591 (United Kingdom) +33 (1) 85644526 (France) +41 (43) 2157021 (Switzerland)
I am new to the forum and received the same email today - foolishly I rang them out of desperation to get a new ink cartridge. They tried to sell me a package to rid my pc of viruses - luckily I just hung up as didn't trust them when I was asking where my ink was!