On Indefinate Hold Right now with HP customer service REP Shivaka. Total time 45 minutes as of right now. He will not foward me to a manager and told me that he doesn't have to. He just keeps me on hold. I am calling about warranty replacement of 600-50169-0002-000 d otherwise known to hp as
hp assy no 350970-003
hp spare no 351384-001
the video card is hp nvidia quadro nvs 280 pci .
I find this very frustrating but yet funny that he is going to put me on hold like this and think that this is good customer service.
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