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Trevorpo
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Solved!

Ordered a computer, but can't track it

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Microsoft Windows 10 (64-bit)

I ordered a computer (AIO) and got a shipping confirmation email, but no tracking number and when I hit the "Check Order Status" button and sign in, it just says store could not complete requested process so iij can't see when it'll be here.

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asmita6658
HP Support Agent
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Hi @Trevorpo

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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