Poor Service from Inspire Technologies Kochi

[Athul5]

Hi All,

I have booked and made the payment for getting a replacement of batter for my HP Vitus laptop. The advance payment was done on 30th October. (Rs 13660). I didnt even got a receipt or bill. I have been adviced that the battery will be delivered to me in 15 working days, but I havent received the same yet. I am getting lazy answers from the service team as they are telling the battery was delivered to a wrong address and they have canceled the order and now ordering a new one. I have asked for the tracking id of the order but they are also not willing to share the same. 

The stand they have now is, they shall refund the amount in three days after keeping me waiting for 3 weeks.

Kindly help me for escalating this issue to higher end, so I can get a better solution for getting the battery replaced.

The Service center is Inspire Technologies Kochi

[A_Gayathri]

Hi @Athul5 , 

Welcome to the HP Support Community

I understand you are facing an issue with your Poor Service from Inspire Technologies Kochi. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

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Gaya1238

HP Support