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glnz
Level 4
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Problem NOT solved - why was it marked Solved?

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My problem thread at

 

http://h30434.www3.hp.com/psg/board/message?board.id=Software&thread.id=4867

 

is NOT solved.  Who marked it Solved and why?

 

Message Edited by glnz on 10-11-2009 01:07 PM
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WendyM
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Is it possible that you clicked it by mistake? The moderators only mark threads as solved when it's clear that either the original poster solved their problem (ie, saying "Hey, thanks, what you suggested worked!!") or when a solution is posted that works for the majority of people in the thread and the OP is no longer active in the thread. Since neither of these cases apply - I would say it was accidental. As the thread author you can always unmark the solution, which I see you've done.

Wendy M - HP Support Forums Moderator

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