Return within 30 days

[Grafix45]

I have not opened this printer and have a similar printer which works.  I want to return this one and cannot procedure to do so.

[Kumar0307]

@Grafix45, Welcome to the HP Support Community! I’m here to help.

I understand you would like to return this unused printer. Did you buy this printer from a local store?

If yes, you will have to return it to the store.

If you bought this from HP, check the return policy by contacting the HP Support/sales team

For more information on returns, refer to - https://www.hp.com/us-en/shop/cv/returnsandexchanges

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Grafix45]

The product was returned via Fedex on March 23, and  shipped to Ingram Micro-Millington in Tennessee.  Awaiting a full refund.

[Kumar0307]

@Grafix45

If you bought the printer from a local store, you will have to contact them for a refund. 

Keep me posted for any other assistance.